Schedule an IT Equipment Pickup
Book your equipment collection. Schedule a quick call with our team and we coordinate the rest: packing materials, white glove packing if needed, and shipping from your location to our Bellflower facility.
Need a quote first? Submit a quote request.
Book a time to schedule your pickup
Pick a slot that works for you and we will walk through the pickup together: location, timing, equipment scope, packing, and any documentation you need. If you have already received a quote, mention it on the call and we will tie the pickup to your existing project.
What to have ready
A smooth pickup depends on a few details confirmed in advance:
Equipment count and staging
Approximate quantity by category, and where the equipment is staged on site (specific room, dock, storage area, or rack location).
Access details
Loading dock height, freight elevator capacity, parking restrictions, building hours, and any security protocols (sign-in, escort requirements, badging).
Site contact
Name and direct phone for the person who will meet our team and authorize equipment release.
Packing status
Whether equipment is already crated and palletized, partially packed, or needs to be packed on site. White glove packing services are available if your team does not have the capacity or materials.
Documentation needs
Any chain-of-custody forms, asset-removal authorizations, or destruction certification requirements specific to your organization. We bring standard IT Revalue paperwork by default; flag anything additional in advance.
Hard deadlines
Lease return dates, facility closures, audit dates, or end-of-fiscal-cycle constraints that affect the pickup window.
What we handle
Packing materials
We provide pallets, boxes, and protective materials for standard equipment. For specialized or fragile inventory (server racks, networking gear, monitors), we confirm packing approach during the scoping conversation.
White glove packing on site
If your team does not have time, materials, or trained staff to pack equipment, our white glove service handles it. Our crew arrives with packing materials and crates equipment for safe transport.
Shipping coordination
We coordinate the freight from your location to our Bellflower processing facility. Logistics costs are subtracted from the buyback value so you see the net offer up front, not a headline figure that shrinks at payout.
Chain of custody documentation
Equipment is tracked from your dock to our facility, audited on arrival, and documented through processing. Chain-of-custody and processing reports are provided for your records and compliance audits.
The pre-pickup Google Meeting
For inventories that have not been fully audited, multi-site projects, or first-time engagements with our team, we schedule a brief Google Meeting before the pickup date. The call typically takes 20 to 30 minutes and covers:
Inventory walkthrough
A confirmed view of what we are collecting, including equipment categories, approximate counts, and condition mix.
Logistics review
Loading access, packing scope, timeline, and any building or security protocols.
Documentation alignment
Confirmation of chain-of-custody forms, destruction certificate requirements, and any reporting formats your organization needs.
Final scope confirmation
Any open questions resolved before our team arrives.
The meeting is offered at no cost and is particularly useful for data center decommissions, multi-department consolidations, and engagements where inventory is being assembled from multiple locations.
Pickup process and timing
The process from request to processing.
Initial response within 1-2 business days
Our logistics team reviews your request and confirms next steps, including any scoping needed before the pickup date.
Confirmed pickup date
We coordinate a pickup window that works for your timeline and our routing. Lead time depends on location, equipment volume, and logistics scope.
Optional pre-pickup Google Meeting
Scheduled if helpful for inventory or logistics alignment.
Pickup day
Our team arrives at the confirmed window, handles packing if needed, loads equipment, and provides chain-of-custody documentation.
Equipment audit and data destruction
Equipment is processed at our Bellflower facility. Every device is wiped using specialized device auditing software, with archived erasure records. Certificates of data destruction are available on request.
Reporting
Chain-of-custody, processing, and destruction documentation provided for your compliance records.
Payment if applicable
For buyback engagements, payment is issued once processing is complete.
Why sellers trust our logistics
National and international coverage
We coordinate pickups across the continental United States and internationally. No geographic restriction on the equipment we collect.
Family company, 25 years in the industry
The operation behind IT Revalue is a family company founded in 2001, with the partner networks and systems to handle logistics on data center decommissions, multi-site refreshes, and standard fleet retirements.
Pickup questions
The further in advance, the more flexibility on the pickup window. Standard scheduling lead time depends on location and equipment volume. For time-sensitive projects (lease returns, facility closures, audit deadlines), flag the deadline in your request and we will confirm what is achievable.
No. You can schedule a pickup without a completed quote, particularly for recycling-only engagements or when inventory has not been fully audited. For buyback engagements, we typically confirm scope and pricing before the pickup date so the offer is finalized when equipment arrives at our facility. If you want pricing first, submit a quote request.
Approximately 50 units, depending on equipment type. We are built for organizational inventories rather than small consumer lots and routinely process pallet-scale and truckload-scale collections.
If you indicated white glove packing in your request, our crew arrives with materials and handles it on site. If you indicated equipment would be pre-packed and it is not ready, we will confirm whether to proceed with on-site packing (which may affect logistics costs) or reschedule the pickup.
Yes. For multi-site projects, flag the scope in your request and we will coordinate routing. Multi-site engagements typically benefit from a pre-pickup Google Meeting to align timing and logistics across locations.
Yes. Our team handles loading at the pickup site. For specialized equipment (server racks, large networking gear), confirm dimensions and weight in the form so we arrive with the right equipment.
Yes. We coordinate pickups internationally. Compliance documentation and logistics timelines vary by country and will be confirmed during the scoping conversation.
More questions? See our full FAQ page.
Ready to schedule
Book a time with our team and we will confirm the pickup details and next steps on the call. Have a complex or multi-site pickup, a data center decommission, or a tight deadline? Call our team and we will scope it on the phone.